I received no compensation for this post. This is my experience and opinion alone.
I’m afraid to fly and have posted about this before. In fact I fly on faith and prayers, so when we were recently invited to Disney I had to really gather my courage and set my mind on the fact we were going to fly. Our reservations were for 2/26/16 from Grand Rapids to Atlanta, then we would switch planes and fly to Orlando. Just before we walked out the door I had a phone call that all Delta, Atlanta flights had been cancelled and that we were rescheduled to fly from Grand Rapids to LaGuardia in New York.
Even though the weather was bad in places, at NO time did I fear for my safety or that of my family. The Delta staff were all polite and efficient and we made the first leg of trip with no other issues.
On 3/01/15 we flew home from Orlando to Atlanta, and then switched planes to our final destination in Grand Rapids. When we flew in to Atlanta our flight was moved from one gate to another and it created mass confusion because it was at the total opposite end of the terminal. When we had all arrived the pilot who was to fly our plane got on the speaker and let us know what was going on and he really put our minds at ease (not that we were really afraid).
When we reached altitude I looked out the window, the wing was covered in a frosty snow and I had to swallow my panic and I prayed! I’m so thankful that our landing was safe and uneventful but the real purpose of this post is to share that at all times I felt that Delta cared. I felt that safety was their number one priority. Besides my irrational fear of flying in anything there was no added fear even changing flights and gates. In fact it made me feel safer that they were doing everything in their power to assure that we would reach our destination safely. I would definitely fly Delta again.